NAWRAS MAKAREM
Sales & Contract Organization Officer
Profile summary
Executive Manager and Accountant with over 14 years in contract management, financial control, collections, and real estate operations. Expertise spans government contracts, credit risk management, and institutional expansion, with a focus on optimizing sales operations and regulatory compliance in UAE business environments.
Career highlights
Significant Reduction in Non-Performing Debt: Credit Management: Reduced non-performing and bad debt accounts from 1,700 to 1,050 clients at Kirby Multi-Technology Systems.
Strategic Leadership and Business Expansion: Sales Growth: Expanded product portfolio from 1 to 6 types, established a Direct Sales division, and consistently ranked 1st among sales branches.
Rapid Progression to General Manager: [Career Progression]: Advanced from Accountant to General Manager, overseeing industrial plants and multi-tower residential real estate developments.
Key skills
Professional experience
Managed commercial contracts with clients, overseeing review, organization, drafting, and finalization to ensure accuracy and compliance with UAE regulations. This role also involved managing sales, registration, and client onboarding processes across multiple branches, while building long-term client relationships and upholding institutional credibility and legal accuracy.
- Reviewed, organized, drafted, and finalized all commercial contracts with clients, ensuring documentation accuracy and compliance with UAE regulations
- Managed sales, registration, and client onboarding processes across multiple branches
- Built long-term client relationship while maintaining high institutional credibility and legal accuracy
Reporting to the Head of Legal, the Commercial Contracts Specialist reviewed, organized, drafted, and finalized all client commercial contracts, ensuring documentation accuracy and compliance with UAE regulations. This role managed sales, registration, and client onboarding processes across multiple branches. The specialist built long-term client relationships while maintaining high institutional credibility and legal accuracy.
- Reviewed, organized, drafted, and finalized all commercial contracts with clients, ensuring documentation accuracy and compliance with UAE regulations
- Managed sales, registration, and client onboarding processes across multiple branches
- Built long-term client relationship while maintaining high institutional credibility and legal accuracy
Led branch operations encompassing Sales, Customer Service, After-Sales Services, and Logistics. Managed collection success for approximately 1,300 deferred-sales customers, requiring minimal legal escalation. Grew the company's product portfolio and built a Direct Sales division.
- Achieved a high collection success rate across approximately 1,300 deferred-sales customers with only 3 cases escalated to the legal department
- Reduced non-performing and bad debt accounts from 1,700 clients to 1,050 through structured follow-up and credit control strategies
- Expanded product portfolio from one type to 6 types of water filters and solar energy products
- Established an integrated Direct Sales division including telemarketing and field sales
- Consistently maintained 1st or 2nd rank among 4 sales branches, holding 1st rank during the final 4 months
Responsible for daily cash handling, reconciliation, and expense tracking. Supported financial reporting and basic accounting operations.
- Managed daily cash handling, reconciliation, and expense tracking
- Supported financial reporting and basic accounting operations
Held positions from Accountant through General Manager, with increasing responsibility for foundation operations encompassing Quarry, Marble, Artificial Stone, and Block factories. This role involved the management of Purchasing, Sales, and Marketing functions, including participation in government contract negotiations.
- Progressed from Accountant to Project Manager to General Manager within the foundation
- Managed negotiation, execution, and follow-up of official contracts with State and Government entities
- Led real estate expansion strategy by acquiring properties at cost in exchange for financing contractor projects
- Oversaw the construction and commercial investment management of multiple residential towers
- Maintained full oversight of operational departments, cost control, and institutional performance
Education
Bachelor of Commerce in Accounting.